Email design is one of the most annoying aspects of my profession because design standards implemented by most web browsers in 1996 are still not supported in email clients. In Office 2000, Outlook actually did pretty well, but in Office 2007, Microsoft used not Internet Explorer’s rendering model for Outlook email, but Word’s. Yes, really. Word. For rendering HTML. In short, they set email design back ten years. It’s outrageous and unacceptable, and now they’ve announced that they’re not fixing it in Office 2010. You can help tell Microsoft what you think of that, although Microsoft has already issued an official fuck-you to the entire industry. Sorry, William Kennedy, The Email Standards Project most certainly does represent an industry consensus; your sanction was not required to make it so. However, pulling your head out of your ass and complying with it would be most appreciated.